System for managing low-quality incidents in a production line

Target audience

Production facilities with a dedicated quality service.


To apply an enterprise-level system for registering acts of identification of low-quality products, which allows analyzing data on defective products, informing participants in the production process, and monitoring the implementation of measures to eliminate the causes of defects.


Integration with other systems

  • Import of production orders from ERP
  • Import of personnel data from the HR system
  • Import of various reference data

Management of low-quality product incidents registration

  • Maintenance of a database with production fault incidents containing detailed information about each incident
  • Filtration, search, printing
  • Export to Excel

Notification system

  • Managment of the statuses of incidents
  • Distribution of email notifications depending on the role of the user and the status of the incident
  • Importance level management and escalation

Usage example

International FMCG-company

  • About 1000 factory employees
  • Multiple production areas
  • Two shifts every day and night

Technologies used

  • Microsoft SQL Server

Implementation steps

  • Business requirements formation
  • Description of the integration interfaces
  • Test environment deployment
  • Personnel training
  • Launch!

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